Club Terms and Conditions

Last updated: March 2026

  1. Club Overview

REWD Padel is a padel and wellness club located in Thanet, Kent. Facilities include padel courts and coaching, reformer Pilates, café, bar, equipment hire, retail shop, events and community activities.

Standard opening hours are 07:00 – 22:00, subject to change

  1. Membership

Please see our membership terms and conditions for the full details.

  1. Pay & Play Terms

Individuals using Pay & Play must adhere to the current non-member tariffs applicable at the time of booking. Pay & Play access is subject to court availability bookable 7 days in advance and may be restricted during member-only sessions or events.

  1. Bookings & Cancellations

All bookings must be made via the Club’s booking system Nettla.

Early booking access applies only to eligible members.

All bookings require a minimum of 48 hours’ notice to receive a full refund. Cancellations made within 48 hours of the scheduled booking are non-refundable.

Late arrivals may result in reduced playing time and sessions will end at the scheduled time regardless of arrival time.

  1. Court Usage & Safety

All players must wear appropriate sports clothing and non-marking court shoes when using the courts.

Courts must only be used for padel unless otherwise authorised by the Club.

Players must vacate the court promptly at the end of their booked session to allow the next booking to begin on time.

REWD Padel reserves the right to close courts at any time due to weather, maintenance, safety concerns or events. Where courts are closed due to weather or safety concerns, REWD Padel will determine, at its discretion, whether a credit or rescheduling option will be offered.

  1. Use of Facilities and Services

Use of all facilities is at your own risk.

By participating in padel, coaching sessions, Pilates classes or other activities, you confirm that you are medically fit to do so or have sought appropriate medical advice.

Participation in sporting and fitness activities involves physical exertion and risk of injury. Users participate at their own risk except where liability cannot be excluded under UK law.

Whilst every effort is made to ensure the accuracy of the coaching and class programme, REWD Padel reserves the right to cancel, amend or reschedule classes at short notice. The programme may also be amended during public holidays.

Smoking and vaping are not permitted anywhere on the Club premises.

No alcoholic beverages or illegal drugs may be brought onto the premises. Breach of this rule may result in removal from the Club and termination of membership if applicable.

In the interest of safety, glass containers are not permitted on the courts or in the changing areas.

Users may be held liable for any damage caused to Club property or facilities through misuse, negligence or failure to follow instructions.

Courts and facilities may not be used for commercial purposes, including coaching or organised sessions, without prior written consent from REWD Padel.

  1. Code of Conduct

All users must:

Treat staff and other users with respect

Follow Club rules

Use equipment safely and correctly

Wear appropriate clothing and footwear

Harassment, abuse, discrimination or disruptive behaviour will not be tolerated.

REWD Padel reserves the right to refuse entry or remove any individual whose behaviour is unsafe, abusive or disruptive.

  1. Children & Juniors

Children under the age of 18 must be supervised by a responsible adult unless attending an organised coaching session.

Parents or guardians are responsible for the safety and behaviour of children while on Club premises.

Access to certain areas, including the bar, may be restricted in accordance with licensing laws.

  1. Equipment Hire & Retail

All hired equipment remains the property of REWD Padel.

Users are responsible for loss or damage beyond fair wear and tear.

Retail purchases are subject to applicable UK consumer law and the Club’s returns policy.

  1. Rewd Lounge

Member discounts apply only where stated and cannot be combined with other offers.

Alcohol is served in accordance with UK licensing laws, and service may be refused at the discretion of staff.

Only food and drink purchased from the Club may be consumed on the premises.

  1. Pricing & Payments

Prices are subject to change.

Payments must be made in advance unless otherwise agreed.

Failed or missed payments may result in suspension of access to facilities or bookings.

  1. Liability & Personal Belonging

REWD Padel accepts no responsibility for loss, theft or damage to personal belongings unless required by law.

Any accident or injury occurring on Club premises must be reported to the Duty Manager immediately, including the circumstances in which it occurred.

Parking on Club premises is at the vehicle owner’s risk and REWD Padel accepts no responsibility for loss or damage to vehicles or their contents.

Coaching Liability

Participants in coaching sessions, clinics and lessons provided at REWD Padel acknowledge that padel and associated training activities involve physical exertion and a risk of injury.

All coaching is provided by qualified coaches, however REWD Padel and its coaches cannot guarantee specific results or performance outcomes.

Participants are responsible for ensuring they are physically fit to take part and should seek medical advice if they have any health concerns prior to participation.

REWD Padel and its coaches shall not be liable for injury, loss or damage sustained during coaching sessions, except where liability cannot be excluded under applicable law.

Participants must follow all safety instructions provided by coaches and use equipment appropriately during sessions.

  1. Photography & Marketing

Photography or video may occasionally be taken within the Club for marketing and promotional purposes.

Please notify a member of staff if you do not wish to appear in such materials.

  1. Data Protection & CCTV

Your data privacy and security are important to us.  Please refer to our Privacy Policy which explains how we collect, store and handle your personal data.  CCTV operates throughout the Club for security and safety purposes, excluding changing areas. Further details are available in our Privacy Policy.

  1. Force Majeure

REWD Padel shall not be liable for any failure or delay in providing facilities or services due to circumstances beyond its reasonable control. This may include severe weather, power failure, maintenance, government restrictions or other unforeseen events.

  1. Lost Property

Lost property found on the premises will be held for a reasonable period. Items not claimed may be donated or disposed of at the Club’s discretion.

  1. Governing Law

These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts.

  1. Updates to Terms and Conditions

REWD Padel may update these Terms and Conditions periodically.

Members will be given at least one month’s notice of any material changes.

Acceptance of Changes:
By continuing to use your membership, make bookings, or use Club facilities after the effective date, you will be deemed to have accepted the updated Terms and Conditions, Club Rules and Privacy Policy.

Start typing and press Enter to search

Shopping Cart