Last updated: March 2026
REWD Padel respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our club, website or services.
- Who We Are
REWD Padel is a padel and wellness club based in Thanet, Kent, United Kingdom.
For the purposes of UK data protection law, REWD Padel is the data controller responsible for your personal data.
If you have questions about this policy, you can contact us at:
Email: hello@rewdpadel.co.uk
- Personal Data We Collect
We may collect and process the following types of personal data:
Identity Data (Name, Date of birth)
Contact Data (Email address, Phone number, Address)
Transaction Data (Payment information, Purchase history, Court bookings and class bookings)
Technical Data (IP address, Browser type, Device information, Website usage data)
Marketing Preferences (Your preferences regarding receiving marketing communications from us)
- How We Use Your Data
We use your personal data to:
- Manage your membership or bookings
- Process payments and purchases
- Communicate about bookings, events, and services
- Provide customer support
- Improve our website and club services
- Send marketing communications where you have opted in
- Comply with legal obligations
- Protect the safety and security of our facilities
- Legal Basis for Processing
Under UK data protection law, we rely on the following legal bases:
Contract – to manage memberships, bookings and purchases
Legitimate interests – to operate and improve our services
Consent – for marketing communications
Legal obligations – where required by law
- Sharing Your Data
We do not sell your personal data.
Your information may be shared with trusted service providers who help us operate our business, such as:
- Booking and membership platforms
- Payment processing providers
- Website hosting providers
- Marketing platforms
These providers only process data on our behalf and must keep it secure and confidential.
Some of our service providers may process data outside the United Kingdom. Where this occurs, appropriate safeguards are in place to ensure your data is protected in accordance with UK data protection laws
- CCTV
CCTV operates throughout parts of the Club for security, safety and crime prevention purposes.
Cameras do not operate in changing rooms or toilets. We retain CCTV footage for 31 days
- Cookies
Our website may use cookies to:
Improve website functionality
Understand how visitors use our site
Remember your preferences
You can manage or disable cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies
- Data Security
We implement appropriate security measures to protect your personal data from:
Loss, misuse, unauthorised access, disclosure or alteration
Access to personal data is restricted to authorised personnel only.
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.
- Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the type of data.
- Your Data Protection Rights
Under UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Request restriction of processing
Request data portability
Withdraw consent for marketing communications
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on our website with the revised effective date
- Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Email: hello@rewdpadel.co.uk